Client Services Administrator Job in Worcestershire, West Midlands, UK, United Kingdom

Vacancy Summary

Our client's are experts in supplying tailored storage solutions to niche markets such as Doctors Surgeries, Hospitals, Schools, Art Galleries and Film and Media etc. Our client is a mature company of 28 years, which is now set to expand.
The company sell through an on-line e-commerce shop as well as through a consultancy sales process which involves developing specifications and layout drawings and designs for bespoke installations.

Due to expansion our client is looking for a Client Services Administrator to join their friendly team based in the Redditch area.

Client Services Administrator - Role

To provide and maintain strong client relationships, promoting and administering the companies systems, procedures, standards and reporting mechanisms, a view to all areas in the business.

Client Services Administrator - Key duties and responsibilities

* First point of contact for clients
* Regular telemarketing contact with clients and prospects
* Research new business opportunities and help develop new niche markets
* Required to retain and distribute information in and out of company Systems
* Administrative role in raising estimates and quotations for clients
* Administrative role in raising purchase orders for suppliers
* General reporting
* Preparing invoices for clients
* Building strong working relationships with suppliers and clients
* Answering client queries arriving via e-mail, telephone or facsimile
* Use of internal and external IT to research and retrieve information
* Awareness of stock control procedures
* Familiarity with on-line shopping
* Perform other clerical duties as needed, such as filing, photocopying, and collating
* Helping to implement an ISO 9001/2000 Quality System

Client Services Administrator - Candidate/Key skills:

Our clients are looking for someone who is/has:

- Confident people skills
- Computer literate in the use of the Microsoft Office range of applications
- Strong oral and written communications
- Creative problem solver
- Professional diplomacy in handling clients in a sales environment
- Service orientated and a team player
- Conscientious and dependable with good attendance, punctuality and committed to delivery of tasks
- Well organised and skilled in prioritising

Client Services Administrator Salary: 16,000 basic + Quarterly Bonus (Equivalent to an additional 2000 p/a)

To apply please send your CV to: #-#